Monthly Archives: June 2013

4 Facebook Mistakes Many Businesses Make

Jenny LeMieux, Barrett LeMieux Business Consulting Think about the businesses you notice on Facebook that seem to be doing social media well. What businesses do you enjoy reading posts from? What businesses have you grown to like and trust more … Continue reading

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The Difference That Matters

By  Ginger Collins, GGFA Executive Director Announcing:  2013 GGFA Owners’ Conference September 30 & October 1st “The Difference That Matters” Grand Hyatt New York 109 East 42nd Street at Grand Central Terminal New York, NY  10017 212-883-1234 Featuring:   Cynthia A. Montgomery, … Continue reading

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Five Customer Service Tactics to Increase Sales

by Shep Hyken, CSP, CPAE Chief Amazement Officer of Shepard Presentations It’s All About Customer Engagement As you read this, you may think this article could fall under the heading of sales tactics. I respectfully disagree. This is all about … Continue reading

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What Sets Us Apart?

by Joe Harrison, Gold’s Gym Lorton VA Where did you and your key staff spend May closeout?  Our team just spent the entire closeout (May 30th and 31st) in Jersey City, NJ at the GGFA Regional Workshop on Employee Engagement … Continue reading

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