Monthly Archives: July 2014

$$$ Are you a Billing Company or a Health Club $$$

by Larry King, founder and CEO of ShapeNet Management Software and Billing Services Management software plays an important role in the effective growth of your business. A major component of your software is the billing process and many fitness facility owners … Continue reading

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When Traditional and Virtual GroupX Integrate

by  Michelle Cook, Wellbeats The power of a credible live group fitness instructor who is able to captivate, engage and connect with a large room of people can offer a one-of-a-kind effect on retention. But many facilities who excel in this … Continue reading

Posted in Best Practices, Fitness & Personal Training, Innovations & Opportunities, Management & Operations, Membership Sales & Retention | Leave a comment

An Inexperienced Health Club Sales Staff and Their Seven Most Common Mistakes

By: Jim Thomas President/Founder of Fitness Management and Consulting     The heart of true customer service is a commitment to deliver your members and prospects the most professional sales and service possible. But, there are some pitfalls. In working … Continue reading

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To App or Not to App

by  Perry Bobrow, Director of Networks, Technogym USA You wake up in the morning to the alarm clock app alarm on your smartphone.  You check your email and do a quick scan of Facebook, Twitter or Instagram to see what … Continue reading

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