Monthly Archives: September 2013

The Value of a Mentor

Posted on September 24, 2013 by GGFA

by Michael Haberman, SPHR, writer, speaker and co-founder of Omega HR Solutions, Inc. Having a mentor can be critical to your success in business and in life. I was reading an article on keys to success in life. The author … Continue reading →

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You Can Be a Customer Service Hero!! (Don’t Miss the Opportunity)

Posted on September 17, 2013 by GGFA

By:  Shep Hyken, CSP, CPAE is the Chief Amazement Officer at Shepard Presentations We were taking our 20 year old daughter to lunch before taking her to the airport to catch an international flight to the UK where she will … Continue reading →

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Suspension Training… Add a new revenue stream to your club

Posted on September 10, 2013 by GGFA

by: Chelsea Kintzer, SPRI Products, Inc. Dumbbells, barbells, exercise bands, medicine balls, etc…. are all great mainstay exercise tools used in the gym, however, using your very own body weight to workout can provide a great compliment to more traditional … Continue reading →

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APPLY CUSTOMER EXPERIENCE METHODS AND TECHNOLOGY TO WORKFORCE EXPERIENCE GOALS

Posted on September 3, 2013 by GGFA

Simon Yates Vice President, Principal Analyst serving CIOs Forrester In a recent blog post, I hypothesized that customer experience and workforce experience are two sides of the same coin. For me, it was captured perfectly during a recent research interview … Continue reading →

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